Privacy Policy

Leadbig ("Leadbig," "we," "us," or "our") is a digital solutions agency offering software development, web development, mobile app development, UI/UX design, AI automation, and digital marketing services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our Services.

We are committed to protecting your personal data and handling it responsibly, in compliance with the Information Technology Act, 2000 and applicable rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other applicable data protection laws.

Information you provide to us

When you fill out a contact form, request a quote, or otherwise get in touch, we collect information such as your name, email address, company name, and details about your project.

Information collected automatically

When you browse our website, we automatically collect certain information via analytics tools, including your IP address, browser type and version, device information, pages visited, and time spent on the site.

Cookies and tracking technologies

We use cookies and similar tracking technologies to operate our website and understand how visitors use it. See our Cookies Policy section below for details.

• To respond to your inquiries and deliver the Services you request.
• To send project updates, invoices, and other service-related communication.
• To understand how visitors use our website and improve the experience.
• To send marketing emails, with your consent — you can unsubscribe at any time using the link included in every email.
• To comply with our legal and regulatory obligations.

We do not sell your personal data to third parties.

We may share your information with trusted service providers who support our operations — such as email delivery platforms, analytics providers, and hosting providers — under data processing agreements that require them to protect your data and use it only for the purposes we specify.

We may also disclose your information where required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Leadbig, our clients, or others.

We use the following categories of cookies on our website:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — help us understand how visitors interact with our site (e.g. Google Analytics).
• Marketing cookies — used to measure the effectiveness of our advertising (e.g. Meta Pixel).

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Where required, we display a cookie consent banner on your first visit to let you choose which categories of cookies to accept.

• Contact form submissions are retained for up to 2 years, or until you request deletion.
• Project-related data is retained for the duration of our contractual relationship and as required by the terms of your project agreement.
• You may request deletion of your data at any time by emailing us at contact@leadbig.in.

We take reasonable technical and organizational measures to protect your personal data, including encryption in transit, secure server infrastructure, and access controls that limit who within our team can view your information.

No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you believe your data may have been involved in a breach, please contact us immediately at contact@leadbig.in.

Depending on applicable law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to any legal or contractual retention requirements.
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, email us at contact@leadbig.in.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.

Our Services are not directed at children under the age of 13, and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us so we can delete it.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email (where applicable) or by posting a prominent notice on our website. Continued use of our website or Services after changes are posted constitutes acceptance of the updated policy.

For any privacy-related questions or requests, contact us at contact@leadbig.in. We aim to respond within 5 business days.